.png)
Quality Insights Podcast
Quality Insights is a mission-driven non-profit organization that improves health and care for those we serve. For over half a century, we have provided education, data, collaboration and consulting services that impact millions of patients and providers every day. Learn more about what we do through our podcast.
Quality Insights Podcast
Introduction to CLAS: Fostering Inclusivity in Healthcare
Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.
In today’s episode, special guest LaDawna Walker-Dean joins us to discuss Culturally and Linguistically Appropriate Services (CLAS) for partners and providers, with emphasis on cultural competence in healthcare. This episode reviews:
- Examples of Culturally and Linguistically Appropriate Services on an individual and organizational level
- The importance of cultural competence in healthcare
- The impact on population health when cultural competence is not observed
Walker-Dean is a highly experienced social worker and healthcare professional with expertise in addressing health disparities, having received several awards and recognition for her contributions to minority health. She is the founder of the West Virginia Minority Health Fairs.
Check out our other interviews by visiting https://www.qualityinsights.org/qin/multimedia
This material was prepared by Quality Insights, a Quality Innovation Network - Quality Improvement Organization under contract with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services (HHS). Views expressed in this material do not necessarily reflect the official views or policy of CMS or HHS, and any reference to a specific product or entity herein does not constitute endorsement of that product or entity by CMS or HHS. Publication number 12SOW-QI-GEN-020124-CC-A